Customer Service

Privacy & Security
Your privacy is of upmost importance to us. We don't sell, trade, barter, leak or in any other way share your information. We get junk mail, telemarketers and spam too- and we don't like it! Rest assured that your information is being protected by the latest security protocols.
Terms & Conditions
Thank you for choosing Dive Addicts.

Dive Addicts will gladly refund the purchase price or exchange any item purchased from us that is defective, the wrong size, color, style, fit, or does not meet your expectations for any reason (excludes all shipping charges). Simply present your return in NEW condition along with your receipt within thirty (30) days of purchase for a full refund. A restocking fee applies to items in used condition, camera equipment, and other select items (read below).

A 15% restocking fee will be charged for dive computers, cameras, regulators, BCDs and other items requiring assembly and warranty completion. A 20% restocking fee will be charged for used neoprene items such as wetsuits, gloves and booties. Bathing suits are items of personal hygiene and it is a Dive Addicts policy not to accept returns or exchanges without the original tags still on the suit.

All dive travel deposits are non-refundable. The Travel Services Agreement Terms & Conditions Form must be completed at time of deposit for all travelers. The DA Liability Release and Travel Insurance Waiver will need to be completed before departure. Please call 801-572-5111 if you have any questions.